The opportunity
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are…
What you'll do
You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.
Be on the front-lines and ensure our customers increase the safety,: efficiency, and sustainability of their operations with our IoT platform
Compose joint success plans with customers, outlining their objectives,: metrics, timelines, and effectively removing any barriers to achieving business value
What they're looking for
- Orchestrate renewal-focused business reviews with our customers where we look: back at past successes and align on upcoming goals
- Deeply understand the Samsara platform’s capabilities and explain them to: businesses of all types - field services, utilities, long-haul transportation, school buses, and many more
- Mitigate escalations and resolve customer issues
- Help Customers with a wide range of general inquiries and questions