The opportunity
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
What you'll do
Serve as the trusted HR advisor to 1 SVP and 4 VPs across IR&SG, Partners,: and GTM SOE, shaping talent strategies that drive revenue enablement, partner ecosystem expansion, and organizational performance across Product, Sales, and Finance touchpoints
Learn and know the business inside and out, anticipating talent needs and: capability gaps at scale. Understand SaaS/CPaaS GTM dynamics, sales enablement methodologies, partner ecosystems, and strategic growth drivers unique to IR&SG, Partners, and GTM SOE.
Provide data-driven recommendations and strategic trade-offs on: organizational design, talent allocation, capability planning, and resourcing.
Partner with leaders to cultivate a high-performing, agile, and inclusive: culture hyper-aligned with business and workforce priorities.
Navigate complex transformations—workforce planning, AI adoption,: reorganizations—with empathy, clarity, and influence to drive alignment and adoption across key stakeholders.
Provide confidential one-on-one coaching to senior leaders to enhance: strategic thinking, drive change management initiatives, and improve performance.
What they're looking for
- Lead strategic workforce planning, skills gap analysis, and capability: assessments to ensure IR&SG, Partners, and GTM SOE teams are structured for optimal execution.
- Partner closely with Talent Development and Learning teams (TED) to evaluate: talent pipelines, successor readiness, and critical skill needs across all three organizations
- Design global organizational structures that balance operational efficiency,: responsiveness, and cross-functional agility across GTM SOE, Partners, and IR&SG.
- Pioneer succession planning, mobility strategies, and retention frameworks: for key roles across IR&SG, Partners, and GTM SOE
