The opportunity
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
What you'll do
Build and manage a high performing team of account executives that manage existing customer relationships.
Lead a team to identify a focused strategy around existing client expansion: selling solutions across the entire portfolio of Twilio Products.
Enable and coach your team around how to engage across various levels of customer maturity and segmentation.
Work closely with our extended teams including but not limited to: Professional Services, Marketing, Technical Specialists, Product & Partner teams to help existing customers achieve success as they launch new use cases onto the platform.
Accurately forecast your team overachieving on their goals, and deftly: present your guidance to your management
Foster a ‘Growth Mindset’ team of account executives where curiosity,: learning and collaboration thrive in a dynamic Twilio environment.
What they're looking for
- + years of managerial experience within a high performing CPaaS,: Communications or API based company. Strong preference for experience with consumption-based revenue models.
- Experience in building teams, managing all monthly forecasting, owning: territory planning and revenue tracking for strategic accounts.
- Experience managing a remote team spread across different countries.
- Consistent track record of exceeding revenue targets and business KPIs.
