Senior Product EngineerActive

The opportunity

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

What you'll do

  • Develop technical plans and contribute to our technical architecture as we: scale our products to serve tens of millions of people every day.

  • Write Ruby code, which knits together a lot of AWS, infrastructure, platform: and SaaS technologies that form the core of Fin's backend infrastructure

  • Ship a change to production on your first day and a feature in your first: week. That “day one” change is automatically deployed to production along with 100 other deployments (on average) each weekday.

  • Build using the best tools in the industry. We invest heavily in AI-powered: developer tools that remove friction and help you focus on solving meaningful problems.

  • Grow your team’s capacity by mentoring other engineers and interviewing: candidates. This is a chance to be an integral part of building and growing a team.

  • + years of industry experience in a software engineering role, preferably: building a SaaS product. You can demonstrate significant impact that your work has had on the product and/or the team.

What they're looking for

  • Deep knowledge of a high-level programming language (for example, Ruby,: Python, Javascript etc.) (If you don't know a language we use, that's okay! We think great people can learn quickly or introduce us to better ways of working.)
  • but it doesn’t need to be a language that we use here! Great people are: effective and learn what we use quickly (or introduce us to better ways of working)
  • Experience collaborating directly with product teams and designers, and a: proven track record of delivering value to customers or users. Engineers at Fin are pragmatists who work closely with others on cross-disciplinary teams
  • Experience with Distributed systems