The opportunity
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more. Senior Product Manager Location: East Coast US Senior Product…
What they're looking for
- Implementation & Adoption: Collaborate with Go-to-Market teams to drive product launch, adoption, and customer onboarding.
- Workflow Architecture: Design "Cart-to-Floor" flows that ensure a customer's request for a "blue ribbon, tagged, and engraved" item is instantly translated into a clear task for a warehouse associate.
- Complexity Breakdown: Take messy, complex kitting projects and deconstruct them into system-driven, step-by-step digital transactions to minimize human error and maximize speed.
- Personalization Tech Integration: Manage the software side of hardware—integrating engraving, embroidery, and custom labeling tech directly into our fulfillment stack.