The opportunity
Senior Professional Services Engineers are part of GitLab's Professional Services team. We partner closely with Engagement Managers and Project Managers to deliver consistent outcomes, and we work with GitLab's product and engineering teams to share customer feedback and improve GitLab.
What you'll do
Deliver GitLab Professional Services engagements, including installation,: migration, training, and advisory services across GitLab capabilities.
Plan and execute deployments ranging from single-node Omnibus installations: to large reference architectures using Infrastructure as Code and Configuration as Code practices.
Lead migrations from multiple source systems to GitLab SaaS or self-managed: GitLab, helping customers adopt secure, reliable workflows.
Partner with Engagement Managers and Project Managers to improve delivery: consistency, remove friction, and continuously refine delivery processes.
Serve as a trusted technical advisor for customers, translating goals and: constraints into practical implementation plans and clear next steps.
Interface with GitLab's product and engineering teams to unblock customer: outcomes and share feedback that helps improve GitLab features and services.
What they're looking for
- Mentor Associate and Intermediate Professional Services Engineers, providing: technical guidance, helping remove blockers, and supporting increased autonomy.
- Manage and deliver multiple customer engagements at once, either as the: primary engineer or as a lead providing oversight and direction to other engineers.
