The opportunity
Dropbox’s Virtual First team researches, tests, and scales better ways of working for a distributed organization. We combine organizational research, experimentation, behavioral science, technology, and employee experience to continuously improve how Dropboxers work—wherever they are.
What you'll do
Own the strategy, roadmap, priorities, and outcomes of a Virtual First work: stream focused on technology, including tools, workflows, automations, AI enablement, and knowledge management
Design and lead organizational research, pilots, and experiments that test new ways of working
Translate qualitative and quantitative findings into actionable: recommendations, behavioral frameworks, and operating models for downstream adoption
Manage a portfolio of concurrent programs and initiatives from initial: scoping through research, validation, and enablement planning
Establish clear objectives, success measures, milestones, risks, and reporting across the work stream
Facilitate cross-functional Steering Committees and initiatives involving: stakeholders across People, Technology, Communications, Operations, and other business functions
What they're looking for
- + years of experience in program management, organizational effectiveness,: workplace strategy, employee experience, innovation, research, or a related discipline.
- Expertise in tools and technology enablement, including AI adoption,: knowledge management, digital workflows, automation, and the design of technology-enabled ways of working that improve employee effectiveness.
- Demonstrated experience independently leading complex, cross-functional: programs from ambiguity through measurable outcomes.
- Experience designing and managing research, pilots, experiments, or other evidence-based innovation programs.
- Strong understanding of Virtual First, distributed, hybrid, or modern ways of working.
- Excellent written, verbal, facilitation, and executive communication skills.
- Comfort working in ambiguity and proactively identifying opportunities rather than waiting for assignments.
- Experience working in a distributed or Virtual First organization.
