Senior Program Manager, R&D Talent ProgramsNew

The opportunity

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

What you'll do

  • Own the Product and Design program side of our internship and early-career: programs —program design, structure, timeline, deliverables, communications, and intern experience once candidates are in the pipeline (sourcing, screening, and requisition-to-offer recruiting mechanics sit with Early Careers and Recruitment). Build a structure for managers to determine internship projects and team placements.

  • Size and secure intern headcount each cycle, and partner with Early: Careers/Recruitment to ensure hiring plans, timelines, and evaluation criteria set them up for success.

  • Build world-class programming: including onboarding, an executive speaker series, intern showcase and capstone presentations, and cohort culture and community.

  • Design the conversion process, including the evaluation frameworks,: compensation packages, and “sell” experience.

  • Keep stakeholders aligned and informed, from intern managers to leaders, on: program direction, level, budget, and placement.

  • Represent Product at university partner engagements and campus events set up: by Early Careers. Partner with Recruitment to source market intelligence to keep our process and our offers competitive.

What they're looking for

  • Run end-of-cycle retrospectives and translate them into the following year's: plan, growing this from a single-cohort program into a durable, multi-function leadership pipeline for Toast.
  • Design and build new talent programs over time—identifying where R&D's: biggest talent gaps are, making the case for a program to address them, and standing it up from a blank page.
  • Embrace and advocate for the use of AI tools to accelerate product discovery,: streamline execution, and explore new product experiences - helping shape how we build and what we build.
  • + years of relevant experience across talent programs, early career or: university recruiting, program management, or R&D/Product Operations.