The opportunity
As a Senior Sales Engineer on Datadog's AI Accounts team, you'll serve as the technical lead for a small portfolio of the world's leading AI labs — accounts that today represent a meaningful share of Datadog's revenue and are growing faster than any cohort in our business.…
What you'll do
Own the technical relationship across a small portfolio of AI labs, go deep: on how each customer trains, serves, and scales their models (and/or the downstream products and platforms), and become the person their engineers call first
Partner with your AE to drive expansion inside accounts that grow: unpredictably and fast: identify new workloads and teams as they spin up, and get in front of them before a need becomes a ticket
Lead discovery inside flat, engineering-led organizations where influence: sits with individual contributors rather than titles, and where there are no formal scoping calls to rely on
Run full-scale POVs in production rather than controlled pilots: instrument real workloads at real scale, prove value against the customer's own success criteria, and work through the operational realities of doing that safely
Act as an extension of the customer’s engineering/observability team rather: than an external operator - this requires judgment about which standard gates serve the customer and which to break
Work Slack-native and asynchronously as the default, with the responsiveness: and proactive posture these accounts expect: flag new features, bugs, and incidents before they ask
What they're looking for
- Bring product and engineering in early and often, and close the loop fast —: leadership needs near-real-time signal from this cohort, and you'll be a primary source of it
- Deliver technical narratives that land with engineers who pay for capability: first and rationalize cost second - savings is a downstream conversation, not an opener
- Build reusable assets and patterns from each engagement so the next lab onboards faster than the last
- Keep activity, deal progress, and customer context documented and current
