The opportunity
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.
What you'll do
Be the connection between T&S, Engineering, Product, Legal, Finance and other: teams to build, track, and drive cross functional fraud and abuse mitigation through to completion.
Turn abuse and fraud trends into proposed defense measures and work with: stakeholders to gain buy-in, and drive projects to completion through cross functional leadership.
Have an ownership mindset and bias for action to keep GitLab secure.
Turn abuse trends into prioritized, cost-quantified requirements and business: cases that product teams can act on.
Leverage AI to build early identification and triage of fraud and abuse risks across GitLab.
Partner with Finance and Billing on fraud prevention controls, including: payment fraud, chargebacks, and account verification.
What they're looking for
- Define metrics for abuse and fraud exposure, and report program status,: costs, and outcomes to security and business leadership.
- Identify, triage and prioritize Safety & Trust abuse campaigns and: operational work and ensure high-impact incidents are escalated
- + years in technical program management, security program management, or: trust & safety, fraud, or risk operations, including hands-on experience with fraud or abuse at a SaaS, platform, marketplace, or payments company.
- A track record of driving cross-functional fixes to completion without direct: authority over the teams doing the work.
