Senior Software Engineer II, BrazeAI OperatorActive

The opportunity

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

What you'll do

  • Design and build AI-powered product experiences using TypeScript, React, and LLM provider APIs

  • Develop the agentic tool runtime that lets BrazeAI Operator take actions inside the product on behalf of users

  • Build integrations between Operator and core Braze product surfaces,: third-party vendors, and AI model providers

  • Improve the reliability, observability, and safety of LLM-backed systems,: including streaming responses, error handling, evaluation, and rollout controls

  • Lead projects from ambiguous product or technical goals through implementation, launch, and iteration

  • Collaborate with other engineers through technical design, code review, and clear engineering practices

What they're looking for

  • Building the agentic tool runtime for Operator
  • Designing a streaming architecture for real-time AI responses and product notifications
  • Integrating with LLM providers such as Gemini, OpenAI, Anthropic, and AWS Bedrock
  • Integrating Operator with Braze product workflows and third-party systems