The opportunity
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company.
What you'll do
Design, build, and operate Model Context Protocol servers that expose CRM,: ticketing, analytics, and communication data to AI agents across the GTM stack
Implement Okta PKCE authentication flows and RBAC policy enforcement so: agents access only the data they're authorized to touch
Maintain deployment infrastructure on AWS (Bedrock, Lambda, ECS, API Gateway): and contribute to GCP workloads where applicable
Own observability: structured logging, distributed tracing, latency SLOs, and on-call runbooks for every production server
Build and maintain multi-step autonomous agents that execute end-to-end GTM: workflows — lead qualification, deal room assembly, onboarding automation, support triage, and more
Architect prompt engineering frameworks, tool-call schemas, and agent: evaluation harnesses that make AI behavior predictable and auditable
What they're looking for
- Integrate with LLM providers (Anthropic, OpenAI, AWS Bedrock AgentCore) and: maintain version-pinned, cost-tracked model configurations
- Deliver AI-powered internal applications (web apps, CLI tools, Slack: integrations) that non-technical GTM stakeholders use without friction
- Own full-stack feature delivery across TypeScript/Node.js backends and: React/TypeScript frontends for internal tooling
- Write Python automation scripts, ETL pipelines, and data transformation: layers that feed GTM analytics and AI context
