The opportunity
Crusoe is on a mission to accelerate the abundance of energy and intelligence . As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads.
What you'll do
Supplier Quality Management: Own quality performance for assigned suppliers and commodities. Establish and maintain supplier quality requirements, specifications, and quality agreements. Monitor performance using defined KPIs, scorecards, and metrics while identifying risks and mitigation plans. Partner with Procurement and Engineering on supplier selection, development, and exit decisions.
Supplier Qualification & Development: Participate in supplier qualification and selection. Conduct quality assessments, process audits, capability evaluations, and evaluate manufacturing processes, quality systems, and controls. Develop targeted improvement plans to bridge capability, capacity, and maturity gaps.
New Product Introduction (NPI): Partner with Engineering, Manufacturing, Procurement, and suppliers during NPI. Review drawings, specifications, GD&T, CTQs, PFMEAs, Control Plans, Process Flow Diagrams, MSA, SPC, and inspection plans. Drive DFM/DFA/DFR reviews, lead process validation, approve FAI/FAIR and PPAP submissions, and ensure production ramp readiness.
Supplier Process & Product Quality: Perform process audits and manufacturing evaluations. Establish inspection and testing requirements based on product risk. Drive implementation of SPC, mistake-proofing, standardized work, and robust process controls, shifting suppliers from inspection-based quality toward prevention-focused quality.
Nonconformance & Corrective Action: Lead supplier-related nonconformance investigations. Drive containment, root-cause analysis, corrective action, and preventive action (8D, CAPA, RCCA). Verify effectiveness of corrective actions to prevent recurrence and track issues through closure.
Supplier Audits: Plan and execute risk-based supplier quality audits (process, product, system, special-process). Develop audit findings, oversee corrective-action plans, verify closure, and support internal, customer, and regulatory audits involving suppliers.
What they're looking for
- Supplier Performance & Metrics: Develop and maintain quality metrics including incoming defect rates/PPM, NCR rates, FPY, CAPA closure, process capability ($C_p$/$C_{pk}$), COPQ, escape rates, and audit performance. Leverage data to identify systemic trends and continuous improvement opportunities.
- Incoming Quality & Manufacturing Support: Partner with Receiving and Incoming Inspection to establish risk-based inspection requirements, acceptance criteria, and disposition nonconforming materials. Work with Manufacturing Quality to resolve supplier-originating defects and reduce incoming inspection burdens through demonstrated supplier process capability.
- Supplier Change Management: Review and approve supplier process, material, equipment, tooling, location, and sub-tier supplier changes. Ensure appropriate qualification, validation, risk assessment, change control documentation, and traceability before implementation.
- Continuous Improvement: Lead supplier quality improvement projects using Lean Six Sigma and structured problem-solving methodologies. Reduce defects, scrap, rework, and supplier-related COPQ while promoting prevention-focused quality.
