The opportunity
At Justworks, we’re on a mission to support and empower small and medium-sized businesses by providing a simple and friendly platform, expert support, and access to vital benefits. We believe that great design is at the heart of this mission and we’re looking for a curious,…
What you'll do
Gain an understanding of Justworks' products and services
Develop discussion guides and other artifacts to guide stakeholder discussions
Engage with cross-functional SMEs and manage scheduling for intake sessions
Create user-friendly documentation of processes and workflows
Write, edit, and review documentation to maintain a high level of quality
Follow internal accepted standards for style, structure, and tone
What they're looking for
- Minimum of 7+ years of experience in editorial content writing, knowledge management, or journalism
- A portfolio of work or similar samples of relevant writing
- A background in journalism (or similar expository writing) is preferred
- This role is a hybrid remote / in-person at our New York City office. Please: expect to be in the office 2-3 days a week.