The opportunity
MongoDB Engagement Managers are quota-carrying Professional Services sales leaders responsible for discovering customer business initiatives, developing services strategies, scoping and negotiating engagements, and driving Professional Services bookings that accelerate customer outcomes and MongoDB adoption.
What you'll do
Understand customer application portfolios and identify opportunities to: design delivery programs related to modernization, cloud adoption, AI enablement, and data platform transformation
Lead discovery, solutioning, estimation, and commercial negotiations to: convert customer business initiatives into Professional Services bookings
Collaborate as part of a larger team alongside cloud partners, strategic: partners, and your MongoDB account teams to develop and execute customer success and Professional Services growth strategies
Maintain a strong sense of ownership, driving all deals or technical scopings from inception to closure
Manage the Professional Services pipeline for bookings and revenue forecasts for your region
Expertly articulate the business value of professional services, speaking: knowledgeably and credibly about service delivery issues, challenges, strategies, approaches, and risk mitigation
What they're looking for
- Work with our practice team to propagate internal skills and experience: through the development of repeatable assets (estimates, proposals, SOWs, templates, tools, case studies etc.)
- Work with the delivery team to transition any agreed upon project scope and: customer expectations to ensure successful project delivery
- Proactively seek opportunities to support and mentor other team members and share best practices
- Have situational awareness and react appropriately in group settings
