The opportunity
As a software engineer on the AI Soltuions team, you will co-lead customer engagements with an AI Solutions Strategist . The Strategist owns business discovery, ROI narrative, stakeholder alignment, and rollout planning.
What you'll do
Translate customer goals into clear system requirements and non-functional: requirements covering security, privacy, reliability, performance, scalability, and cost.
Partner directly with customers to understand current workflows, constraints,: systems, data quality, and adoption blockers.
Create and maintain solution architecture artifacts: System context and data flow diagrams
Integration plan across Ramp and customer systems
Security model covering permissions, access patterns, and auditability
Evaluation plan covering quality metrics, acceptance tests, and red-teaming
What they're looking for
- Operational plan covering monitoring, alerting, incident response, and runbooks
- Leverage core Ramp primitives to build efficiently, reusing existing product capabilities wherever possible.
- Prototype and validate workflows with end users to de-risk the approach and prove product-market fit.
- Drive projects from bootcamp and technical discovery through implementation,: production launch, and operational handoff.
