The opportunity
This role oversees the lifecycle of forward-deployed engineering engagements in which MongoDB Forward Deployed Engineers (FDEs) partner closely with customer engineering teams to build working agents.
What you'll do
Secure access to the customer's internal collaboration and development tooling as early as possible
Align on the intended behavior, functionality, and architecture of the agents
Define how the FDE team and customer engineering team will collaborate on use: case and architecture definition, code, and execution
Establish the deployment path for MongoDB’s tools across customer development and cloud environments
Confirm business goals, technical scope, and success criteria for the engagement
Engagement overview deck
What they're looking for
- + years of experience leading complex technical programs or engineering: initiatives from initiation through delivery, including planning, execution, and cross-functional coordination in customer-facing enterprise software, platform, infrastructure, or applied AI environments.
- Working fluency in modern AI application architectures, including LLM-based: workflows, retrieval and grounding patterns, orchestration frameworks, and evaluation approaches, with the ability to partner credibly with technical teams and scope technical tradeoffs
- Demonstrated success operating in ambiguous, fast-changing technical: environments and driving programs forward through structured planning, proactive dependency management, and clear decision-making
- Strong ability to partner across Engineering, Product, customer stakeholders,: and delivery teams to align goals, scope, priorities, timelines, and execution across the full engagement lifecycle, from onboarding and access planning through technical design, deployment, executive readouts, and transition to long-term ownership
- Fluency in English, spoken and written
- Strong written and verbal communication skills, including the ability to: produce clear documentation, maintain durable decision records, tailor communication to technical, executive, and customer audiences, and connect technical delivery decisions to customer business value, adoption, and long-term growth opportunities
