Staff Product Manager, Tenant ScaleNew$286K

The opportunity

The team sits within Infrastructure Platforms and works on foundational platform capabilities. It partners closely with engineering, adjacent product managers, and internal customers across regions, with a strong emphasis on GitLab’s asynchronous working style and long-term platform thinking.

What you'll do

  • Drive product strategy and direction for tenant scale and unified deployment: capabilities across GitLab.com, Dedicated, and future deployment models, informing the broader Infrastructure Platforms direction and moving this work from concept into a deployment model teams can build on in your first year.

  • Set quarterly and annual plans for tenant portability and platform: unification, breaking large epics into issues and minimal valuable changes (MVCs) and practicing iteration across multiple groups.

  • Define requirements for our unified deployment platform, including the: capabilities needed before tenants can be hosted in a unified deployment unit.

  • Partner closely with engineering counterparts and highly technical teams to: turn infrastructure constraints and platform needs into clear product direction.

  • Collaborate with product peers across the platforms organization, including: teams working on GitLab.com and adjacent infrastructure areas, and manage with influence to align work that spans more than one group.

  • Engage with internal and external customers to understand needs related to: isolation, regional deployment, compliance, and operational readiness, using qualitative interviews to find patterns and sharpen problem statements.

What they're looking for

  • Build business cases for investment in tenant scale and unified deployment,: including build, buy, and partner options, the cost of isolation, regionality, and compliance, and the expected benefits.
  • Facilitate tradeoff discussions around scalability, tenant encapsulation,: deployment consistency, and platform unification, and escalate cleanly to the right level of leadership when decisions or progress are blocked.
  • Translate complex technical concepts into product plans, priorities, and: documentation that align distributed teams on delivery milestones for tenant portability and platform unification, using error budgets and other performance indicators to inform direction.
  • Represent GitLab as a trusted voice on cellular architecture and tenant scale: in customer calls, events, and other external forums.