The opportunity
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
What you'll do
Manage and strategically expand relationships with our High Tech customer accounts.
Develop, drive, and execute account strategy to consistently deliver strong: revenue, gross margin, and gross profit results across your High Tech account portfolio.
Drive the entire sales process from prospecting to deal closure, including launch.
Run highly consultative sales cycles with a focus on deep discovery,: understanding their business, listening to customer needs and being an effective champion for their point of view in the organization.
Understand the customer’s technical requirements and map them to the: capabilities of Twilio’s communications API platform so that together you can design a solution for their specific use case needs.
Effectively communicate with all levels of the customer organization such as: developers, managers, and executives. Our customers are often software engineers, application owners, product managers, line of business executives, VP’s of innovation, omni-channel and digital strategy stakeholders.
What they're looking for
- Serve on a cross-functional account team with representatives from product,: finance, partners, support, and services teams.
- Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
- Possess a total of 5 years of sales experience, with a minimum of 1 year: dedicated to major account or strategic sales and a track record of selling complex technical solutions.
- Accountable for net revenue retention and growth, relationship management,: cross sells, upsells, and solutions consulting.
