The opportunity
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.
What they're looking for
- Create and update documentation based on customer interactions
- Collaborate with Support team members (through Pairing Sessions ) and other: GitLab team members (for example: as a Support Stable Counterpart )
- Participate in regular rotations for weekday and weekend on-call coverage: (daytime only), providing emergency support to our Self-managed and SaaS customers, or working with our SaaS Production team to coordinate incident communications
- Participate in our hiring processes by reviewing applications and: assessments, and by participating in interviews.