The opportunity
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
What you'll do
Lead a team of implementation managers to deliver a great customer experience: and get customers live efficiently, with robust integrations that scale well.
Act as a sparring partner and escalation layer for the team of implementation: managers, helping to navigate complex projects and technical challenges.
Create an inspiring and collaborative team environment with an open communication and feedback culture.
Scaling up the team while preserving the Adyen formula and ensuring our unique culture is fostered
Ambassador of change; help lead the charge of new initiatives
Drive continuous improvement, understanding what works today and leveraging: ideas and insights to make the process better
What they're looking for
- Experienced in building and managing a team of implementation managers,: technical consultants or solution engineers (at least 5 years) ; this will include coaching, setting goals and objectives and training the team.
- Experienced with integration projects within a large global company working: in professional services, finance, retail or general technology.
- A proven track record of helping to drive global process change, setting up: tools and procedures so that Adyen continues to be successful from an operational perspective.
- Understand the dynamics of working in a global organization. Able to develop: effective relationships with global teams to collaborate on projects, adapting to international time constraints where appropriate.
- Clear understanding of the challenges of global commerce and the various: components and dependencies that are required for a client to be successful across different regions.
