The opportunity
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era.
What you'll do
Execute proactive outbound playbooks to select customers related to product: activation and essential security features.
Plan and co-host webinars to complement asynchronous communication with live 1:many touch points.
Provide timely, professional, prescriptive responses to inbound customer inquiries.
Help customers achieve their technical goals by sharing best practices that: are rooted in both security and seamless user experience.
Support the wider team to execute 1:many programs that remove roadblocks and: enable ongoing product adoption among our customer base.
Continuously familiarize yourself with Okta’s product offerings and industry trends.
What they're looking for
- Earn certifications
- Partner with adjacent teams such as Support, Customer Success (CS), and: Digital Growth to offer customers a holistic experience.
- Leverage AI assistants to do all of these things efficiently, at scale.
- Bachelor's degree in Information Systems, General Engineering, Computer Science or related field preferred.
