Technical Account Manager, JapanActive

Remote · TokyoSales

The opportunity

About the Team The Professional Services organisation at Miro is focused on ensuring our Enterprise customers achieve exceptional outcomes through the Innovation Workspace. As part of a global team, you will partner closely with Customer Success, Product, and Engineering to…

What they're looking for

  • Equip internal champions with strategies to scale adoption across teams, regions, and departments
  • Support Centers of Excellence (CoEs) in establishing governance, best: practices, and scalable deployment models
  • Lead organizational change initiatives to position Miro as a strategic platform for innovation
  • Partner with Customer Success Managers to deliver impactful Quarterly: Business Reviews (QBRs), translating platform data into actionable insights and measurable ROI