The opportunity
About the Team The Professional Services organization at Miro is focused on ensuring our Enterprise customers achieve exceptional outcomes through the Innovation Workspace. Our team of strategic advisors, onboarding experts, and technical account managers work side-by-side with…
What they're looking for
- Support customer Centers of Excellence (CoEs) with guidance on best: practices, governance, and deployment at scale
- Navigate organizational change to help Miro become a strategic pillar in innovation initiatives
- Strategic Alignment & Continuous Improvement Collaborate with Customer: Success Managers to co-facilitate impactful Quarterly Business Reviews (QBRs), showcasing progress against business goals and demonstrating tangible ROI
- You will provide robust adoption reporting and business outcome analytics,: influencing customer strategy and reinforcing the value that underpins renewals and growth opportunities
