The opportunity
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole.
What they're looking for
- Have solid technical program management experience, particularly in: operational or infrastructure-heavy environments — you're comfortable owning a mix of ongoing operational cadences and discrete project work simultaneously.
- Understand how production ML systems work well enough to triage incidents: intelligently and have substantive conversations with engineers about what's going wrong and why — you don't need to write the code, but you need to follow the technical thread.
- Are energized by closing loops. Post-mortem action items that never get done,: SLOs that no one checks, runbooks that go stale — these things bother you, and you know how to build the processes and follow-ups that fix them.
- Can work effectively across team boundaries: comfortable coordinating with partner teams (like Inference) where you don't have direct authority, and skilled at keeping shared work moving through influence and clear communication.