User Experience ResearcherNew$944K–$215K

The opportunity

Hi, we're Oscar. We're hiring a User Experience Researcher to join our Insights and Analytics team.

What you'll do

  • Lead end-to-end research studies, including scoping, study design, recruiting: strategy, moderation, analysis, synthesis, and shareout.

  • Translate ambiguous questions into research plans that clarify methods, audiences, risks, and decision points.

  • Conduct research across Oscar’s multi-sided healthcare ecosystem, including: consumers, members, brokers, providers, and internal users.

  • Apply qualitative, quantitative, and mixed methods to generate evidence that: is rigorous, actionable, and fit for the decision at hand.

  • Partner with Product, Design, Engineering, Data, Operations, Clinical,: Strategy, and Insurance Product teams to shape problem definition, roadmap planning, prioritization, product strategy, and launch readiness.

  • Distill research into strategic recommendations that help teams decide what: to build, improve, prioritize, or stop doing.

What they're looking for

  • Strengthen Oscar’s research operations, including intake, planning,: recruiting, consent, compliance, repositories, templates, and vendor workflows.
  • Use AI-enabled tools thoughtfully to accelerate research planning, analysis,: synthesis, and knowledge reuse while upholding rigor, privacy, compliance, and human judgment.
  • Advance ethical and inclusive research practices in a regulated healthcare: environment, including privacy, security, accessibility, language, incentives, and hard-to-reach population considerations.
  • Help mature Oscar’s research practice by introducing useful methods, tools,: documentation patterns, and industry learnings.