The opportunity
Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data…
What you'll do
Investigate, mitigate, and remediate urgent fraud incidents (e.g., ATO, card: testing), utilizing FT3-mapped detection and signals enrichment to reduce uncertainty and accelerate response.
As part of incidents, analyze high-risk accounts to identify fraudulent: merchants, card testing, account takeovers, and other fraud vectors, classifying them using FT3 (Fraud Taxonomy 3.0) to standardize threat intelligence.
Lead incident root cause analyses to identify gaps in current systems and: strategies, leveraging the FT3 framework, data-driven model to drive enhancements and process improvements for emerging fraud risks.
Streamline incident response capabilities, ensuring the tooling and processes: are clear, accurate and efficient
Work cross-functionally with security, fraud and data science teams to build: agentic solutions for responding to abuse incidents at scale
Effectively communicate cross-functionally with legal and policy teams to: assess and mitigate risks, while demonstrating strong problem-solving under pressure.
What they're looking for
- + years of experience conducting incident response in security, product abuse or trust domains
- + years experience analyzing large data sets to solve problems and/or: building models with a behavioral approach to fraud detection
- B.S. or M.S. Computer Science or related field, or equivalent experience
- Expert knowledge of Python and SQL, and familiarity with other programming languages
- Existing experience with log analysis (e.g. first or third party: applications, system / data access, event logs), network security, digital forensics, and incident response investigations
- Ability to communicate results clearly and focus on impact
- Ability to think creatively and holistically about reducing risk in a complex environment
- An adversarial mindset, understanding the goals, behaviors, and TTPs of threat actors.
