Account Manager II, IntermodalNew$51K–$67K
The opportunity
The Account Manager II is responsible for providing a best-in-class customer experience specific to our intermodal division, serving as the first line of contact for our customers. They are responsible for ensuring all intermodal freight is serviced to meet/exceed the customer’s…
What you'll do
Contact intermodal carrier to obtain status of load tendered; continue: monitoring the shipment status and updating in the system, then notifying the shipper and/or Receiver and rescheduling when necessary
Establish and maintain effective relationships with intermodal clients,: carriers, shippers and receivers through professional and timely communications and inquiry responses
Correspond with customer and carrier regarding any accessorial information
Maintain current customer rates in the Transportation Management System
Manage accounts receivable within specified guidelines and handle day-to-day: activities such as tracking, tracing and communications
Responsible for confirming billing information is accurate and ready for invoicing
What they're looking for
- High school diploma or GED equivalent
- Minimum 1-2 years of related experience working with intermodal shipments
- Bachelor’s degree in related field
- Transportation/Logistics experience
