The opportunity
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences…
What they're looking for
- Maintain a baseline understanding of the technical integration of various: software partners so that you can provide the right support to your clients
- Educate clients on all significant product changes and cascade feedback on: product and policy to relevant internal stakeholders
- Respond to and deliver exceptional service to your professional hosts in a timely and efficient manner
- Work cross-functionally with product, communications, public policy and: customer support teams to ensure our long-term market success