The opportunity
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence.
What you'll do
Partner deeply with enterprise customers to identify strategic AI use cases,: validating technical feasibility and owning the end-to-end implementation of tailored solutions
Architect and deliver custom applications, templates, and integrations: leveraging WRITER's platform, APIs, and Knowledge Graph capabilities to solve complex business challenges
Translate intricate technical concepts and platform capabilities into clear,: prescriptive solution recommendations, guiding customers through the generative AI landscape
Collaborate relentlessly with internal Product and Engineering teams,: providing crucial customer feedback that directly influences our product roadmap and drives continuous innovation
Drive down customer time-to-value by developing scalable processes, robust: documentation, and efficient workflows for technical integrations
Champion the successful adoption and expansion of WRITER's AI solutions: within customer accounts, ensuring maximum impact and return on investment
What they're looking for
- Over 5 years of hands-on experience in technical SaaS roles, with at least 3: years specifically in solutions architecture, technical consulting, or technical account management
- Deep technical fluency in Python and extensive experience leveraging APIs,: especially in designing sophisticated prompts and understanding linguistic principles for AI applications
- Proven track record of architecting and delivering complex technical: solutions for Fortune 500 enterprises in a fast-paced, high-growth B2B SaaS environment
- Exceptional communication and executive presence, capable of simplifying: complex AI concepts for diverse audiences, from technical teams to C-suite leadership
