The opportunity
The Associate Clinical Oncology Specialist (ACOS) is responsible for contributing to account sales, service, and support activities of all Oncology products. The role includes ensuring patients adherence to the prescribed test cadence with a focus on improving patient outcomes.
What you'll do
Work with assigned COS to grow, maintain & support existing customers
Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth.
Analyze and monitor patient testing to ensure that patients remain on the: protocol prescribed by the Oncologist.
Assess the needs of medical professionals and staff members with a focus on: customer support, coordination of logistics, and problem solving
Become experts on all Natera Oncology products and processes to maximize effectiveness in the field.
Educate medical professionals on the tools and resources that Natera provides: to facilitate test order management
What they're looking for
- Utilize and maintain internal reports of key performance indicators (KPIs): related to patient retention and fulfilled order volume.
- Be a key team player within the sales organization who can partner with: internal stakeholders, such as sales reps, patient coordinators, territory managers, etc., to achieve the best outcomes for the patient and the provider.
- Bachelor’s degree preferred or Associate’s degree with minimum of 3 years of relevant experience
- Medical assistant, clinical support, patient liaison or nursing background in: oncology or a Minimum of 2 years of medical sales experience
