The opportunity
HubSpot is a leading customer relationship management (CRM) platform for scaling companies. Tens of thousands of customers all over the world use our marketing, sales, and customer success software to grow their businesses.
What you'll do
Navigate a high volume of product and sales related inquiries
Conduct consultative pre-qualification of prospects for HubSpot’s sales: process via phone, live chat, and email
Help remove technical barriers for our users and recommend software best practices
Set up high quality appointments with the appropriate sales team members for Inbound Growth Assessments
Identify and deliver best next steps or resources to assist customers and users
Collaborate cross-functionally within HubSpot to improve experience for: HubSpotters and HubSpot customers/users alike
What they're looking for
- Excellent written and verbal communication skills
- A strong technical aptitude to help our users succeed with the HubSpot software
- A passion for helping our prospects businesses grow
- Initiative to find the resources needed to be successful in this role
