The opportunity
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
What you'll do
Provide technical support to the organization for AV infrastructure-related issues
Perform preventive and corrective maintenance on Conference Rooms and event space systems
Set up, test, and operate AV equipment for meetings, conferences, presentations, and events
Assist in creation and reviewing of maintenance schedules, troubleshooting: guides, and runbooks for AV equipment
Collaborate with stakeholders to understand their AV needs and requirements for events and meetings
Assist with developing system schematics, drawings, and documentation
What they're looking for
- Manage AV-related tickets and the AV calendar
- Maintain and organize AV equipment inventory
- Assist with the installation and configuration of AV equipment, including: displays, audio systems, control systems, and video conferencing solutions
- Perform system testing, calibration, and optimization to achieve optimal performance and user experience
