The opportunity
Strategy and Analytics maximizes and accelerates Operations' ability to make Stripe work for our users. We aspire to be the COOs for Stripe Ops, working cross-functionally with global teams to help run the day-to-day business and articulate and achieve the longer-term, high-effort, high-value strategic priorities.
What you'll do
Wrangle large, highly complex datasets using SQL into actionable insights and: become the data expert for your business area. Develop metrics and large-scale dashboards to track the health of our user-facing and internal teams. Perform analyses using SQL and other analytical tools and languages, identify trends, conduct research, build models, all to deliver objective, critical insights that can inform leadership of opportunities, risks, and strategic priorities.
Create narratives and documents that tell the story of your business area to: influence senior Operations leadership and Stripe executive team decision-making
Influence and drive cross-functional change by partnering with stakeholders: across a wide internal network of globally distributed teams, including Ops, Finance, Data Science, Product and Engineering, and more
Design, optimize, and drive operational reviews and rhythm of the business.: Guide the planning and goal-setting process for your business area, as well as progress checks throughout the year. Bring and consistently apply an ROI lens to all operational decisions, so we can make better-informed trade-offs.
Support forecasting and planning processes for Financial Crimes, including: near-, medium-, and long-term planning, to enable leadership to make strategic decisions
What they're looking for
- + years of prior experience in analytical and strategic roles in management: consulting, go-to-market, Operations, Support, Risk, Strategy and Operations, or financial services
- Outstanding problem-solving ability, expert in SQL and understanding of data relationships
- Outstanding communication, presentation skills, and stakeholder management skills
- Ability to connect the big picture to minute details, toggling between them to set and operationalize strategy
- Experience working in fast-paced environments (e.g., high-growth internet or: software company, management consulting)
- Structured problem-solving skills, combined with strong business acumen
- Experience with Tableau