Business Systems Lead (Quote-to-Cash)Active

Culture Amp
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The opportunity

Cultivating reliable systems is at the core of how Culture Amp builds a better world of work. As our Business Systems Lead (Quote-to-Cash), you will be the dedicated, hands-on owner of our core revenue systems, accountable for the integrity, scalability, and continued evolution of the entire Q2C lifecycle.

What you'll do

  • Own Q2C solutions end to end. Design the technical solution and integration: patterns across Salesforce, DealHub CPQ, DocuSign CLM, and collaborate with teams owning downstream systems like NetSuite and our data warehouse.

  • Build the hard parts yourself. Lead hands-on implementation of the most: complex Q2C workstreams — not just hand off to developers. You're as comfortable in the design doc as you are in Apex, Flow, or configuration.

  • Be the primary technical partner for Deal Desk, Finance, P&P, and Legal: translating challenging business problems into clear, scalable system designs and credible delivery commitments.

  • Drive the Q2C roadmap alongside the Director and stakeholders: defining the initial problem, creating a detailed plan, and seeing it through to post-launch success across multi-quarter programs.

  • Eliminate technical debt. Proactively identify and remediate the QTC tech: debt that's accumulated through Q2C transformation, and prevent new debt by setting and enforcing design standards.

  • Partner with downstream teams to maintain and scale critical integrations,: and serve as the GTM Systems voice in cross-team architecture conversations.

What they're looking for

  • Produce clear, useful documentation: data flows, solution designs, runbooks, and how-to guides — so the system is operable by the broader team.
  • Mentor teammates on Q2C best practices and contribute to the technical growth of the GTM Systems team.
  • + years of progressive experience as a Solutions Architect, Lead Business: Systems Analyst, or similar senior systems role — preferably in a fast-paced enterprise SaaS environment with subscription revenue.
  • Deep, hands-on expertise across the Quote-to-Cash lifecycle, including the: specific stakeholder needs and design trade-offs that exist within it (Deal Desk, Finance, P&P, Legal).