Conversion Operations AssociateNew$69K

The opportunity

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers.

What you'll do

  • Own asset allocations. Independently manage participant level asset: allocations during plan conversions, ensuring accurate parsing, validation, and allocation of transferred funds.

  • Reconcile with precision. Review trust reports and legacy provider data to: reconcile asset balances prior to system upload, and validate fund mapping, participant elections, and allocation logic to support accurate account setup at go live.

  • Resolve discrepancies. Perform ad hoc reconciliation of cash movements and: asset balances during and after conversion, and drive open items to resolution.

  • Establish loan records. Set up and configure participant loan records during: conversion, ensuring accurate balances, repayment schedules, and payroll alignment prior to plan activation.

  • Protect data integrity. Ensure historical data supports downstream compliance: testing and reporting requirements.

  • Catch issues early. Identify gaps or inconsistencies in source data, and: partner proactively with client facing teams to resolve them before go live.

What they're looking for

  • Eliminate downstream pain. Make sure all required data is collected,: validated, and uploaded accurately before plan activation, so testing, compliance, and 5500 processing can run without rework.
  • Collaborate cross functionally. Partner closely with Client Success,: Onboarding, Compliance, and Reconciliations to resolve discrepancies in trust reports, asset allocations, and participant level data.
  • Improve how we work. Contribute to automation initiatives and tooling: enhancements that improve conversion accuracy and efficiency.
  • + years of experience in retirement plan administration, financial: operations, or onboarding focused operational roles.