The opportunity
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible.
What you'll do
Drive value, adoption and sponsorship serving as the trusted advisor to: customers and partners, ensuring successful adoption and value realization across a portfolio.
Establish robust Centre of Excellence (CoEs) and coach customers to own their: value journey and provide them with self-service offerings. Strategic Partner management orchestrating and coaching partners to deliver operational account work driving customer health. 1:N program management and scalable motions to generate impact across a community of customers (value bootcamps, 1:1 sprint motions, POV development, Value Sprints and new asset and innovation deployments).
Build stakeholder trust and drive success across a broad portfolio of: stakeholders, maximizing your impact through highly efficient, scaled interactions rather than traditional, high-touch 1:1 relationships.
Maintain cross-industry fluency to remain conversant across multiple business: sectors, leveraging AI-curated industry briefs to accelerate rapid context-switching across a diverse book of accounts.
Drive AI-orchestrated account plans which leverage platform best practices: and partner applications within AI-powered solution designs.
Utilize auto-generated programmatic content including targeted industry: briefs and customer-specific presentations, to manage the portfolio efficiently.
What they're looking for
- Work with AI-driven tools to monitor portfolio health using AI-driven tools: to proactively surface renewal risks and health signals across all accounts in parallel.
- Operate AI agents to continuously track value realization, adoption signals,: and expansion opportunities across the entire portfolio.
- Deploy automated value reports and strategic nudges that empower customers to: drive their own business outcomes.
- Act as an AI-fluent operator , utilizing copilots and intelligent agents to: produce necessary technical outputs on demand.
