The opportunity
Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity.
What you'll do
Drive value, adoption and sponsorship serving as the trusted advisor to: customers and partners, ensuring successful adoption and value realization across a portfolio.
Establish robust Centre of Excellence (CoEs) and coach customers to own their: value journey and provide them with self-service offerings. Strategic Partner management orchestrating and coaching partners to deliver operational account work driving customer health. 1:N program management and scalable motions to generate impact across a community of customers (value bootcamps, 1:1 sprint motions, POV development, Value Sprints and new asset and innovation deployments).
Build stakeholder trust and drive success across a broad portfolio of: stakeholders, maximizing your impact through highly efficient, scaled interactions rather than traditional, high-touch 1:1 relationships.
Maintain cross-industry fluency to remain conversant across multiple business: sectors, leveraging AI-curated industry briefs to accelerate rapid context-switching across a diverse book of accounts.
Drive AI-orchestrated account plans which leverage platform best practices: and partner applications within AI-powered solution designs.
Utilize auto-generated programmatic content including targeted industry: briefs and customer-specific presentations, to manage the portfolio efficiently.
What they're looking for
- Work with AI-driven tools to monitor portfolio health using AI-driven tools: to proactively surface renewal risks and health signals across all accounts in parallel.
- Operate AI agents to continuously track value realization, adoption signals,: and expansion opportunities across the entire portfolio.
- Deploy automated value reports and strategic nudges that empower customers to: drive their own business outcomes.
- Act as an AI-fluent operator , utilizing copilots and intelligent agents to: produce necessary technical outputs on demand.
