The opportunity
Datadog is looking for a driven, entrepreneurial Customer Marketing Manager to join our Corporate Marketing team — a group of talented professionals responsible for sourcing, creating, and amplifying stories of customers who are achieving meaningful technology and business…
What you'll do
Source and track opportunities to promote customer wins by working with: cross-functional partners across product marketing, partner marketing, sales, customer success, marketing operations, demand generation, and more
Track and report on program performance, including participation rates,: customer reception, content output, and influenced pipeline and closed deals
Build a portfolio of customer advocates through online and in-person: engagements to source strong stories and promotional opportunities
Interview customers and product leaders: in-person and on camera — to produce customer marketing assets, like case studies, video testimonials, promotional quotes, and slides
Design, deliver, and continuously optimize programs and incentive strategies: that attract customers to participate in advocacy activities
Lead programs that drive high-quality customer reviews to peer review sites: such as Gartner Peer Insights, G2, and TrustRadius
What they're looking for
- Influence how the broader team operates by modeling best practices,: championing process improvements, and driving adoption of AI tools and cross-team efficiencies
- You have 4+ years of experience in customer marketing and/or advocacy for a B2B technology company
- Exceptional communication (verbal and written) and interpersonal skills,: capable of building strong relationships with customers and internal teams
- Proficient in CRM and business analytics tools, like Salesforce, Metabase, and Tableau
