The opportunity
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.
What they're looking for
- Turn customer product usage data into clear, actionable recommendations that: support broader adoption and expansion of GitLab within customer environments.
- Establish and manage regular customer touchpoints in line with service: expectations to review strategic and technical objectives and adjust plans as needed.
- Collaborate closely with Product Management, Engineering, Sales, and: Professional Services to support issue resolution, share customer feedback, and align on customer success plans.
- Contribute regional insight from APJ customer engagements to help improve how: GitLab supports customers across different markets, business needs, and stages of maturity.