Professional Services Project ManagerActive

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul.

What you'll do

• Lead cross-functional teams of technical professionals that provide: consulting, implementation, and support services to customers, managing engagements ranging from single projects to multi-workstream programs.

• Own project scope, schedule, budget, risk, and communications, ensuring: adherence to PMO standards, governance gates, and executive reporting cadence.

• Establish and maintain high-trust relationships with key customers, partners,: and vendors to drive satisfaction and revenue growth.

• Drive customer satisfaction by ensuring that professional services: engagements are delivered on-time, within budget, and meet or exceed customer expectations.

• Monitor project financial health, including budget burn rates, margin: analysis, and revenue-recognition forecasting to ensure targets are met.

• Develop, implement, and refine scalable methodologies and best practices that: improve the efficiency and effectiveness of professional services delivery.

What they're looking for

• Ensure a seamless and consultative handoff from the sales cycle to technical: execution, acting as the primary point of contact for Account Executives and Account Teams..
• Proactively identify project risks and implement robust mitigation strategies to protect customer operations.
• Transform raw project data into data-driven insights and clear status: narratives for internal and external leadership regarding project health, resource utilization, and delivery outcomes.
• Proactively leverage AI tools to optimize project workflows and delivery —: automating status reporting, meeting summarization and action tracking, risk detection, and documentation — serving as a force multiplier for yourself and your team while maximizing overall project productivity.