The opportunity
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
What you'll do
Own the success, adoption, and growth of Cohere's Canadian public sector and: defence customers, ensuring they realize maximum value from our AI solutions
Build deep, trusted relationships with senior government stakeholders,: including Deputy Ministers, CIOs, ADMs, digital transformation leads, and departmental executives
Develop comprehensive success plans tailored to each organization's mission,: digital strategy, budget cycles, and unique constraints
Serve as the primary point of contact and executive sponsor for your: accounts, managing escalations and ensuring customer satisfaction
Define and track success metrics aligned with public sector priorities: citizen satisfaction, service delivery improvements, cost savings, operational efficiency, accessibility outcomes
Guide customers through the full lifecycle of AI adoption—from use case: identification and pilot design through production deployment and scaling
What they're looking for
- Lead secure AI implementation projects in complex government environments,: including air-gapped systems, Protected B/C environments, and on-premises deployments
- Navigate the unique challenges of public sector AI adoption: legacy system integration, data sensitivity, lengthy approval processes, and risk-averse organizational cultures
- Create and execute change management strategies to drive user adoption and: value realization across diverse government workforces
- Conduct regular executive business reviews with senior stakeholders,: demonstrating ROI, impact, and strategic value