Deal Desk Senior AnalystPosted today

Twilio
Apply now

The opportunity

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

What you'll do

  • Build and analyze financial models and pricing scenarios for standard and: non-standard agreements, evaluating critical variables including pricing, discounting, term length, usage commitments, and gross margin impact.

  • Partner with Sales to structure commercially sound deals by analyzing: tradeoffs across price, volume, and risk, ensuring all structures align with Twilio’s financial guardrails.

  • Act as a guardrail and educator for Sales and GTM teams, ensuring adherence: to internal contracting policies, approval matrices, and discount governance.

  • Own the end-to-end Deal Desk operational workflow in Salesforce/CPQ (from: quote building and pricing approvals to Order Form creation, DocuSign execution, and opportunity closure), ensuring 100% data integrity and policy compliance.

  • Establish trusted working relationships across Commercial Legal, Billing: Operations, Corporate Finance, and Sales to streamline deal velocity.

  • Collaborate with Sales and Legal to review and structure non-standard: contract language within Order Forms, ensuring alignment with corporate risk and revenue recognition policies.

What they're looking for

  • Conduct ad-hoc financial analysis and modeling to support broader business: decisions and strategic initiatives.
  • Drive and participate in cross-functional project improvement initiatives to: scale Deal Desk operations, enhance systems, and optimize internal workflows.
  • Business proficiency or fluency in English, with solid written and verbal communication skills.
  • A Bachelor’s or Associate’s Degree plus a minimum of 3 years of experience in: Corporate Finance, Financial Planning & Analysis (FP&A), Commercial Finance, Deal Desk or an analytical Go To Market role. If no degree, a minimum of 5 years of relevant analytical experience is required.