The opportunity
Our mission is to bring OpenAI products to life for every customer. Demo Experience equips customer-facing teams with the experiences, systems, and confidence to make frontier capabilities tangible, relevant, and trustworthy.
What you'll do
Own end-to-end demo readiness for new and priority product capabilities,: including environments, integrations, synthetic data, evaluations, reliability checks, and fallback paths.
Build compelling prototypes, LLM agents, and reference flows that make: complex capabilities tangible and connect them to clear customer outcomes.
Convert recurring needs into reusable accelerators—including companion apps,: templates, LLM Skills and Plugins, and self-service demo packages—that scale across customer-facing teams.
Work alongside GTM partners on high-impact customer moments, unblock critical: technical gaps, and identify the patterns that should scale.
Build always-on internal agentic systems that automate demo preparation,: validation, and asset maintenance for the Demo Experience team.
Translate recurring feedback into product insights, launch-readiness: priorities, and systemic improvements with Product and Engineering.
What they're looking for
- Define and raise the bar for demo quality across accuracy, safety, reliability, usability, and adoption.
- Care deeply about creating exceptional demo experiences and helping: customer-facing teams translate OpenAI’s product value into customer understanding, trust, and action.
- Are a product-minded engineer who can move from an ambiguous capability to: working software and then harden it into a reliable, reusable system.
- Have a track record of building compelling demos, reusable technical assets,: or tooling that accelerates adoption and improves execution.
