The opportunity
The Product Manager will be responsible for driving the product roadmap for the E2E tissue acquisition journey across internal and external users at Natera. You will partner with key stakeholders across Natera to continuously improve the suite of products for the tissue…
What you'll do
Drive product roadmap and continuously evaluate outcomes that align with: Natera’s mission and supports our commercial operations team in delivering exceptional customer experience
Drive innovation and product strategy, create/maintain product roadmaps,: prioritize features based on internal and external feedback to optimize user experience
Define and track KPIs to uncover future product opportunities; analyze relevant data to drive decision-making
Collaborate with SMEs across Natera to define processes and SLAs, identify: and plan for operational changes driven by new platform and feature launches.
Provide detailed requirements (PRDs, user stories, user flows), prioritize: backlogs, participate/facilitate scrum ceremonies and help define technical solutions with on-shore and off-shore scrum teams.
Partner with UX designers, engineers and QA to deliver seamless user: experiences that meet both business and user needs.
What they're looking for
- Bachelor's degree in engineering, business, healthcare, or related field
- + years of experience in digital product management; previous experience in: healthcare, healthtech, or biotech a plus.
- Proven track record of leading organizational transformation, with a focus on: customer service and supporting complex operational processes (e.g. identifying opportunities to streamline end-to-end processes)
- Ability to work and influence cross-functional teams; effective at building rapport with key stakeholders
