The opportunity
Scale AI is at the forefront of the AI revolution, helping the U. S.
What you'll do
Manage customer relationships from the executive to the end user
Work alongside customers to scope agentic workflow use cases that Scale’s: engineering team will build and you will ultimately refine
Lead or support a cross-functional project team to deliver on and exceed the customer's AI/ML objectives
Lead with a “whatever-it-takes” mentality, proactively identifying customer: needs and operator pain points to ensure customer success
Oversee onboarding and successful implementation of customer accounts
A technical background (education or professional experience with computer: science, economics, statistics, engineering)
What they're looking for
- A proven track record in B2B client-facing roles and expanding client relationships
- Prior experience owning the technical implementation of solutions to the government
- An active TS/SCI clearance (Full Scope Polygraph is a nice to have)
- + years of work experience succeeding in stakeholder management or a: customer-facing role delivering enterprise-scale applications / solutions
