The opportunity
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.
What you'll do
Produce and execute Intercom's brand events, including hosted experiences,: product launches, conferences, and pop-ups
Own event planning and execution across assigned workstreams, including venue: coordination, vendor management, budgets, production logistics, and run of show
Support the delivery of hybrid events with both in-person and livestream experiences
Partner cross-functionally with Product Marketing, Content, Communications,: Sales, Customer Success, and R&D teams
Coordinate with production vendors and agency partners to ensure seamless execution
Manage attendee experience, registration, ticketing, speaker logistics, and event operations
What they're looking for
- Help maintain production timelines, budgets, and project plans across multiple concurrent events
- Track event performance and contribute to post-event reporting and learnings
- Support flagship programs such as Pioneer and other strategic company events
- Help build scalable event processes, documentation, and production playbooks
