The opportunity
OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission.
What you'll do
Partner with the Head of Extended Workforce to set direction for assigned: workstreams, then own their end-to-end execution by translating priorities into clear plans, milestones, and measurable outcomes.
Partner closely with the Extended Workforce Operations team and Global: Compliance Lead to ensure program operations are efficient, scalable, and aligned with compliance requirements.
Advise hiring managers and business stakeholders on workforce solutions,: exercising sound judgment across stakeholder experience, speed, cost, compliance, risk, and operational scalability.
Translate business needs, stakeholder feedback, and operational insights into: improved workflows, automation, systems, reporting, and user experiences.
Identify, test, and implement practical applications of AI, automation,: analytics, and decision-support tools that reduce manual work, improve decisions, and enable a more scalable operating model.
Identify root causes behind recurring operational challenges and build: durable processes, systems, and frameworks that prevent them from recurring.
What they're looking for
- Manage strategic supplier relationships to drive optimal performance,: strengthen service delivery, address gaps, and ensure partners continue to meet OpenAI’s evolving workforce needs.
- Establish program health measures and operational insights that identify: systemic issues, inform priorities, and drive measurable improvements in service, efficiency, adoption, supplier performance, and risk.
- Lead the rollout and adoption of new processes and tools, coordinating: testing, documentation, training, communications, and success measurement.
- Independently resolve complex workforce requests and escalations while: balancing business needs, worker experience, cost, compliance, and risk.
