Forward Deployed Engineer - JapanActive

The opportunity

You embed directly with customer teams as the engineer on the ground: own an outcome, ship a production-grade SpaceXSI system that still runs after you leave, and become the critical technical feedback loop from the field back to product engineering.

What you'll do

  • Lead discovery with the customer: orient in their codebases and workflows, find the real bottleneck and the use case worth building, and define clear success metrics

  • Design and ship production agents, AI applications, and coding-agent: workflows on Grok and our models, on live business processes and inside the customer’s engineering org

  • Get a first version live in days, then harden it over weeks with rollout,: monitoring, and iteration from real usage

  • Own production quality: tracing, evals, debugging model or delivery failures, and latency and cost tradeoffs

  • Build the systems around the model (tools, MCP servers, retrieval, rules,: skills, CI gates, and evals) and integrate them into the customer’s auth, data, workflow, and delivery systems; decide when prompting, architecture, data, process, or a model change is the right lever

  • Measure the outcome that matters (revenue, cost, hours saved, error rate,: cycle time, escaped defects), not seat adoption

What they're looking for

  • Work directly with Staff+, platform, and domain leaders, going deep in their: systems while communicating clearly about tradeoffs and results
  • Leave the customer team able to run what you built, and turn what you learn: into reusable patterns and improvements to SpaceXSI products