The opportunity
Growth Strategy & Operations Lead, Generative AI
What you'll do
Drive critical growth projects that expand and improve the expert supply: available for Scale’s highest-priority AI projects, collaborating closely with Engineering, Operations, Go-to-Market, and project delivery teams.
Develop and enhance growth strategies, funnels, and pipelines for acquiring: expert contributors through channels such as outbound, referrals, hackathons, partnerships, paid acquisition, and professional communities.
Improve onboarding, screening, verification, and training systems so that: experts can be evaluated, activated, and ramped onto customer projects quickly and reliably.
Manage supply-side operations across the contributor lifecycle, including: activation, retention, churn mitigation, skill/profile validation, and routing contributors to the most relevant projects.
Build analytical systems and operating rhythms to forecast capacity needs,: diagnose funnel bottlenecks, and ensure projects ramp enough qualified experts to meet delivery timelines.
Present regular progress updates to Scale’s executive team, translating: supply health, ramp progress, and growth initiatives into clear recommendations and decisions.
What they're looking for
- Tackle some of the most pressing growth challenges in AI expert marketplaces,: setting new standards for how Scale sources and manages the talent required to train frontier AI models.
- + years of experience on growth, product, or operations, or as a SWE.
- Prior experience with operations-heavy business models (e.g. on-demand, marketplace, logistics, supply chain)
- Strong technical background (a degree in STEM is ideal, and at minimum the: role requires the ability to do data analytics using SQL or Python).
