The opportunity
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
What you'll do
Implement and iterate on Myko to automate high-volume sales workflows: including follow-up sequences, deal stage updates, task creation, and Slack/CRM notifications
Audit the current sales process to identify the highest-value automation: opportunities and build a prioritized roadmap
Build integrations between prospecting agents and adjacent tools (quoting,: pricing, case creation) to create seamless, no-touch workflows
Lead evaluation, implementation, and ongoing optimization of call: intelligence tools as our conversation and deal intelligence platform and how to use transcripts along the deal lifecycle for next best action for agents
Build integration architecture connecting the revenue intelligence platform: with CRM, enablement tools, and reporting to ensure insights flow to the right stakeholders automatically
Own win/loss analysis program: design the data capture process, build reporting, and synthesize patterns for product, sales, and leadership
What they're looking for
- Develop a 3rd-party data integration roadmap identifying which external: signals (intent, news, firmographic changes) should be pulled into the revenue stack and how
- Partner with Sales Enablement and frontline managers to surface AI-generated: coaching recommendations from call data
- + years in Revenue Operations, Sales Operations, or GTM AI Engineering, with: at least 2 years focused on AI +GTM tool implementation
- Agent building: Demonstrated experience designing, building, and deploying AI agents and agentic workflows that transformed real work not just using AI, but building with it
